REFUND POLICY

Refund Policy

Customer satisfaction is important to us.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

To request a refund or replacement, please provide:

• Order Number
• Description of the issue
• Photos of the product (if applicable)

Refunds May Be Approved For:

• Damaged items
• Defective products
• Incorrect items received

Refunds Will Not Be Approved For:

• Change of mind
• Incorrect shipping information provided by the customer
• Delays caused by shipping carriers

Approved refunds will be processed within 5 to 10 business days.

For refund requests, contact:

support@glowora.beauty